DRASACS will manage the referral to the appropriate local ISVA Service Provider
The ISVA will make contact with the referrer/OIC in the first instance to obtain more information before
contacting a client, and clients will receive a call within 48 hours of the referral being made. In the case
of children & young people, the ISVA may ask for the contact details of a parent/guardian to ensure
appropriate consent and establish support networks.
To complete the referral process, we need to collect some basic monitoring information. This information
is a requirement of our funders and is also used for improvement of our services. Collecting the
information is important to help us secure funding, so that we can continue to provide a free service
for our clients.
The details provided will be reported anonymously.
The data provided on this form is used to identify clients and assist the ISVA worker when contacting
agencies as part of their advocacy role. This data on this form is treated as both 'personal' and
'sensitive' and subject to the policies of the local ISVA service provider with respect to confidentiality
and data protection.
DRASACS acts as a 'data processor' on behalf of BSARCS, RothACS and SRASACS in order to refer clients into
the appropriate local ISVA service provider. BSARCS, RothACS, SRASACS and DRASACS act as 'data controllers'
for ISVA clients within their local area.